Telephone Skills

Telephone Sales Skills (1 Day)
Studies have shown that at least 50% of most dealerships sales enquiries are likely to come by telephone, which means that half of your sales opportunities begin or end with a phone call! Studies also show that, people visiting your dealership as a result of an appointment made by telephone, are twice as likely to buy a car, than 'walk in' Customers. 'Telephone Sales Skills' is a unique high intensity one day training course, totally committed to giving Salespeople the essential focus, skills and motivation to turn incoming telephone enquiries into appointments and ultimately sales.
Why more appointments means more sales Telephone Sales Skills Creating the right impression every time Having a planned approach to increase your chances How your attitude affects your communication How to build rapport Directing the conversation Getting the Customers phone number every time Three easy steps to getting the appointment Dealing with the price shopper Making sure that the appointment is kept

Telephone Sales Skills (1 Day)