Selling Aftersales (1 Day) |
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| Incredibly, something like 80% of sales opportunities for Service and Parts arrive by telephone! More people than ever before are using the phone to compare you against your competitors. Price, location, availability and reputation etc. are all important considerations, but the way that Customers are handled when they make their enquiry is the main deciding factor between you getting the sale or hearing them say goodbye!
'Selling Aftersales' is a unique high intensity, one day training course, totally committed to giving you the essential focus, skills and motivation to turn incoming telephone enquiries into bookings and sales. |
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