Increased profits, improved CSI and more motivated staff are the three primary reasons to choose our highly effective aftersales courses.
Anyone who takes service and repair bookings, sells parts, or talks to customers on behalf of your aftersales department will benefit from our specific motor industry training.
We understand the value and importance of aftersales within a dealership and we also understand that when it comes to customer facing skills, they can be one of the most overlooked departments. This is why we provide a wide variety of uniquely focused aftersales courses specifically for the motor industry.
We recognise that the personalities of service, parts and bodyshop staff are often very different to those in the sales department and this is reflected in the style of our training which is designed to help them get the best from each course.
Covering a range of subjects such as customer care, handling customer complaints and increasing sales, our aftersales training aims to provide your business with a measurable increase in performance and CSI.